• What’s new in the new laws: “On Financial Services and Financial Companies.”
• Requirements of the law for the internal control system of a financial company
• New requirements for corporate governance
• Risk Management System (RMS)
• Key risks: regulatory, criminal-legal, and sanction risks

• How financial institutions can ensure the reliable operation of their IT infrastructure in turbulent times
• Comprehensive cyber protection for banks
• Data protection in cloud infrastructure
• Implementation of DLP systems for banks and non-banking financial companies
• Modern approach to scoring: real cases
• Implementation of zero-trust access for network protection
• Protection of backups from cyber threats
• Cybersecurity threats in cloud environments
• Counteracting fraud and personal data theft
• Using artificial intelligence and machine learning for advanced threat detection
• Criminal-legal risks of the banking and financial sector

Effective tips

• Modern solutions for intelligent document processing
• Electronic Document Management (EDM) and document flow automation
• Using electronic signatures (ES) as a guarantee of document integrity
• Exchanging structured documents and data to speed up customer service processes
• Integrating Document Management Systems (DMS) and EDM into online products
• Automating the credit process from A to Z for legal entities

Top topic according to survey results

• Simplified models of remote identification
• Verification using BankID, NBU, electronic signatures (ES), and Diia
• Platform for remote B2B client registration for banks and financial companies with full or simplified identification
• Signing a large number of documents
• Authentication of digital service clients

Digital technologies and new players

• Robotic process automation in the financial sector
• Comprehensive ERP solutions for managing contracts, HR processes, office management, meetings, and financial archives
• Integrated CRM platforms, scoring solutions, personalized recommendations and advice, commercial analytics
• CRM, ERP, BPM, and EDM technologies: their role in business process automation
• Omni-channel customer service (KYC)
• Automation of credit, deposit, and factoring operations

Choosing experts

• Reliable cloud data center
• Backup
• Computing, storage, network, database, and platform services
• Cloud storage for data archives
• Organization of cloud environment, development, and testing
• Cloud services for mobile devices and websites
• Fast and secure large-scale migration to the cloud
• Transition of banks and financial companies to private or hybrid clouds (data control and security)

Open platforms and integration with fintech

• National Bank of Ukraine Electronic Payment System (SEP-4.0)
• Implementing payment innovations via mobile phones
• Contactless NFC payment platform
• Electronic money processing
• Payment message exchange standard – ISO 20022

Mobile apps that help with

• Neobanks, Smart Banking, mobile banking
• Mobile banking platform
• Comparative analysis of mobile apps and/or banking ecosystems separately for individuals and organizations
• Mobile and internet banking capabilities
• Best interesting features available in mobile apps of Ukrainian banks

New solutions

• Open banking – platform with open API
• Key performance indicators
• Business ecosystem
• Reporting calendar
• Invoicing

• Business reputation dossier

The time has come

• BIG DATA, AI in banking and finance. Best solutions and case studies
• BIG DATA – lead generation
• SMS, Viber, Facebook through the lens of AI
• Data management as the foundation of digital transformation
• What we know about clients and how it helps in banking business
• Intelligent information processing
• AI solutions that maintain control over data and applications
• Challenges of complexity, scalability, and security in implementing generative AI and AI/ML applications

Attractiveness for consumers: apparent convenience

• Integrated into CRM platforms: scoring solutions, personalized recommendations and advice, commercial analytics
• Banking insurance: digital sales
• How to make banking and financial services as user-friendly as possible
• Customer retention: loyalty and personalization
• Approach to transforming customer experience
• Metrics for evaluating and managing customer experience

Financial monitoring – new requirements

• Maintaining electronic questionnaires for counterparties according to the format and requirements of the National Bank of Ukraine (NBU)
• Client and counterparty identification according to KYC and AML standards
• Information on conducted due diligence measures for clients and their financial transactions
• Automation of financial monitoring in non-bank institutions

Digitalization of banking metals: what to expect in the future?

• Modern types of operations with banking metals and their features
• Regulation of operations with banking metals in Ukraine and globally: key players and new trends
• The role of banks in operations with banking metals in Ukraine: new approaches and challenges
• Global gold fixing centers: adaptation to modern conditions and technologies
• Trends and price forecasts for banking metals worldwide and in Ukraine: what to expect in the future?