International Forum:
«CYBER HEART of THE BANK»

How to adapt to an evolving regulatory environment?

• Development of internal policies to ensure regulatory compliance

• Analysis of legislative changes in Ukraine’s financial sector

• Process optimization to meet NBU requirements

• Implementation of fintech solutions to simplify compliance

• Automation of regulatory control processes

• Data and systems protection in line with cybersecurity standards

How are Ukrainian banks countering cyber threats?

• AI for predicting and neutralizing cyberattacks

• Case study: how a bank repelled a large-scale phishing campaign

• Securing mobile apps against cybercrime

• Implementation of SIEM (Security Information and Event Management) systems

• Compliance with international and local data protection standards

• Use of data leakage prevention (DLP) technologies

• Zero Trust model for network protection

• Real-time security monitoring

• Strategies for protecting critical IT systems: banking experiences

• Machine learning for identifying emerging threats

•  

How to optimize document flow?

• Transition to paperless processes: banking best practices

• Synchronization with government services like Diia

• Case study: launching e-document management in a bank

• Protection of confidential data in digital systems

• Compliance of e-document management with NBU standards

• CRM integration for accelerated business processes

• Cloud solutions for document storage and processing

• Case study: integration of e-document management with payment platforms

How is remote verification reshaping banking services?

• Implementation of technologies for online customer identification

• Balancing ease and security in remote verification

• Use of BankID, Qualified Electronic Signatures (QES), and Diia for reliable verification

• Remote work with B2B clients: flexible models

• Digital identity management with a focus on security

• Support for remote banking operations

How do technologies boost banking efficiency?

• Cloud platforms for business process optimization

• Integration of CRM, ERP, and BPM systems for enhanced performance

• Intelligent chatbots for customer interaction

• Data analytics for strategic decision-making

• Automation of core areas: contracts, finance, risk management

• Personalized services through analytics and CRM

How are clouds transforming banking IT systems?

• Case study: bank migration to cloud infrastructure

• Cloud-based tools for data backup

• Creation of hybrid cloud ecosystems

• The role of data centers in service stability

• Cloud archives for long-term data storage

• IT optimization through cloud migration

• Testing and development in cloud environments

• Popularity of IaaS, SaaS, and DRaaS services

•  

How are contactless technologies changing finance?

• Mobile wallets for customer convenience

• Payment security: the role of PSD2 standards

• NFC and QR codes for instant transactions

• Payment APIs for service integration

• Fraud prevention technologies in payment systems

How do mobile platforms shape the future of finance?

• Digital platforms to improve customer interaction

• Modernization of service channels

• New features in banking apps

• Compliance of mobile solutions with NBU requirements

• Cloud technologies for mobile banking

• Integration with payment systems

How do APIs expand banking capabilities?

• Open Banking for partnerships and customer service

• Open API development strategies

• Case study: payment service based on API

• APIs as a bridge for integrating financial products

• API ecosystems: key components

• APIs in mobile applications

• Case study: fintech collaboration via API

How do analytics and AI reshape the financial sector?

• Use cases of Big Data and AI

• Analytics for customer acquisition

• AI for communication through messengers and social media

• Machine learning for risk assessment

• Chatbots for service automation

• Big Data for credit profile analysis

• Case study: AI in insurance

How does digital transformation engage customers?

• Digital sales and Bancassurance

• Case study: a successful loyalty program

• Customer relations in times of crisis

• Digital service analysis

• Social media interaction

How do technologies improve compliance?

• Cloud solutions for monitoring data processing

• Automation of transaction analysis

• Risk management through advanced tools