ТЕМИ International Conference: «DIGITALIZATION BANKING: the next stage – 2024»
The principle – “In advance”
The architecture of new laws on the market of banking and non-banking services
The main updated areas of regulation
Key innovations: updated approaches to the supervision of market participants
The main threats faced by banks, insurance and microfinance companies
Ransomware
Social Engineering (Social Engineering)
Leaks and damage to information (Threats against data)
Denial of Service (DoS) attacks
Attacks on violation of availability (Internet threats)
Disinformation & Misinformation
Attacks through support chains (Supply chain attack)
A cloud threat to cyber security
Fraud and identity theft
Risk management
How can banks, insurance and microfinance companies benefit?
Modern solutions for intelligent processing of documents
SED service for B2B
EDO, Automation of document flow
The use of KEP is a guarantee of the immutability of documents after signing
Exchange of structured documents and data, which speeds up customer service processes
Automation of electronic document management systems, strengthening of decisions
Embedding SED in online products
Storage of any type of electronic documents in the database, including using a qualified EDS
EDS support and encryption of electronic documents
Automation of the credit process from “A” to “Z” for legal entities
Lending platforms
It is very important
Remote identification and verification
Simplified models of remote identification
Verification using the BankID, NBU, KEP, DIA System
Remote registration of B2B customers for banks and financial
companies with full or simplified identification?
Signing an array of documents
Providing support for banking operations during remote service
Flexible integration of KEP
Remote reading of data from the document chip by the client –
using a smartphone and an application
Securely manage the digital identity of users
Where banking and finance meets technology
Complex solutions of ERP-Management of contracts – Personnel processes, Office, Management of meetings, Financial archive
Risk management, quality management to increase the bank’s digital efficiency
Built-in CRM platforms, scoring solutions, personalized recommendations and advice, commercial analytics
Automation of bank business processes without programming
CRM, ERP, BPM and EDM technologies: their role in business process automation
Robotization of the financial sphere
Omnichannel customer service, (KYC)
Automation of credit, deposit and factoring operations
What does a banking and financial institution need?
Reliable cloud data center
Backup
Emergency recovery
Second generation cloud offerings, IaaS, PaaS and SaaS services
Cloud solutions for processing mission-critical workloads
Computing, storage, networking, database and platform services
Design, deploy, and manage modern, mobile-first, API-driven cloud applications
Cloud storage of data archives
Organization of the cloud environment, development and testing
Backup data center in cloud resources
Database scaling
Cloud services for mobile devices and websites
Fast and secure cloud migration of large volumes of data
Transition of a bank, financial company to a private, hybrid cloud (data control and security)
Analytics in the field of risk management and ensuring the requirements of the Regulator
Virtual Desktops (VDI)
Computing power
Placement of the Bank’s Websites
How Cloud IT and Generative AI Can Help Banks in Wartime
Payment methods, trends and payment processing technologies
NBU electronic payment system (SEP-4.0)
Implementation of payment innovations using a mobile phone
Implementation of the international standard for the exchange of payment
messages – ISO 20022
Prudential regulations for non-bank providers of payment services
A modern online platform for making money transfers
Applications for mobile payments
Mobile wallets
“Prostir” card: new opportunities for development in Ukraine and in the co-badge project with Union Card 2. Onboarding of FOP and individuals
Innovative payment systems
Mobile banking is not a strategy, it is the norm!
Neobanks, mobile banking, digital banking
Development and modification of mobile banking in the field of transfers and payments
Digital banking platform
Balance and transaction history
Bank in smartphone
Mobile and internet banking options
Transfers and payments
The best interesting “features” that are available in mobile applications
of Ukrainian banks
Receipt and payment of bills
Personal payments
Digitization of customer service channels
Sending funds directly to a bank account
Deactivation and activation of payment cards
Text and email alerts
Account
Success of neobanks (IZZI, Sport Bank, neobank) – operational FR, profitability, number of active clients
The Alchemy of Big Data: How Banks Can Maximize the Value of Their Customer Data
BIG DATA, AI in banking and finance. The best solutions and working cases
BIG DATA – lead generation
SMS, Viber, Facebook through the prism of AI
Chat bots in messengers, Chat GPT-4 and GPT-4.0
Data management as the basis of digital transformation
What we know about customers and how it will help the banking business
Understanding customer behavior and using new
machine learning models to make more informed
algorithmic decisions regarding lending to customers
Customer evaluation and categorization
Templates
Evaluation of sentiments and reviews
Prevention of fraud and cybercrime
Cross sell
What does a client expect from a modern bank?
Useful tools: Action, OpenDataBot, ID.GOV.UA, Identification, KEP, Liveness, Client questionnaire, Black Lists, TOT, Communications, Monitoring
How to make banking and financial services as convenient as possible
for users
An approach to transforming the customer experience
Customer Experience Evaluation and Management Metrics
Financial monitoring – new requirements
Management of electronic questionnaires of counterparties according to the format and requirements of the NBU
Identification of customers and counterparties according to KYC and AML standards
Information on due diligence measures for clients and their financial transactions
A digital bank needs a human approach
The Human Touch – What Does it Mean in a Digital Banking
SuperApps – friend or foe of banks
Super Apps: a new chapter in the world of digital banking